Privacy Policy
Last updated: 19 September 2026
Identity and Role of the Data Controller
spotmixly acts as the data controller for the purposes of this privacy policy. We are responsible for determining the purposes and means of processing personal data collected through our website and services related to professional video operations, live signal management, content distribution, camera work and high-quality feed creation for news and broadcasting. Our registered office is at C10 Alison Business Centre, 39 Alison Crescent, Sheffield, S2 1AS, United Kingdom and we can be contacted via [email protected] or +44 (0)114 360 5060.
Scope of This Notice and Who It Covers
This notice applies to all visitors to our website, users of our services, business contacts, and any individuals whose personal data we process in connection with our commercial activities in the United Kingdom. It covers data collected online through forms, cookies and similar technologies as well as offline interactions such as email correspondence or telephone enquiries. The policy does not apply to third-party websites linked from our site.
Categories of Personal Data and Sources
We collect personal data including contact details such as names, email addresses and telephone numbers submitted via our contact form, technical data such as IP addresses, browser types and device identifiers obtained automatically, usage data from website interactions, and professional information related to media and broadcasting partnerships. Sources include direct submissions from users, automated collection via website analytics, and information provided by business partners or publicly available sources in the media industry.
Purpose-by-Purpose Explanation of Processing and Legal Basis
We process personal data to respond to enquiries and provide customer support on the basis of legitimate interests and contract performance. Data is used to deliver and improve our media feed services under contract necessity. Marketing communications occur only with consent. Website functionality and security are maintained under legitimate interests. Legal obligations require us to retain certain records for compliance with UK tax and broadcasting regulations.
Whether Providing Data Is Required
Providing certain personal data is necessary to use our contact form or access specific services. Failure to supply required information may prevent us from responding to enquiries or fulfilling service agreements, though browsing the public areas of the site remains possible without submitting data.
Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to enhance functionality, analyse usage and support essential operations. Details of the specific cookies employed, their purposes and how to manage preferences are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner.
Processors, Service Providers and Recipients
We engage processors such as hosting providers, analytics services, email delivery platforms and professional advisers. These entities process data only on our instructions and under appropriate contracts. Disclosures may also occur where required by law, regulation or court order to regulatory bodies or law enforcement agencies.
International Transfers and Safeguards
Some of our service providers are located outside the United Kingdom. When personal data is transferred internationally we rely on UK adequacy regulations where available or implement appropriate safeguards such as standard contractual clauses approved by the Information Commissioner’s Office to ensure an equivalent level of protection.
Retention Periods and Criteria
Personal data is retained only for as long as necessary for the purposes outlined. Contact records are kept for up to six years to meet legal and accounting requirements. Technical logs are retained for twelve months. Data related to ongoing service contracts is held for the duration of the relationship plus a reasonable period thereafter to resolve disputes.
Security and Data-Minimisation Practices
We implement technical and organisational measures including encryption, access controls and regular security assessments to protect personal data. We collect only the minimum data required for each purpose and conduct periodic reviews to delete or anonymise information that is no longer needed.
Data Subject Rights and How to Exercise Them
Under UK GDPR and the Data Protection Act you have rights to access, rectification, erasure, restriction, portability and objection. To exercise these rights please contact us at [email protected] providing sufficient information to verify your identity. We aim to respond within one month.
Right to Withdraw Consent and Object to Marketing
Where processing is based on consent you may withdraw it at any time by contacting [email protected]. You also have the right to object to direct marketing and profiling at any time; we will cease such processing upon receipt of a valid objection.
Right to Complain to the Supervisory Authority
If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, at their website or by post to their office in Wilmslow.
Children and Age Restrictions
Our services are directed at professional users in the media and broadcasting sector and are not intended for individuals under the age of eighteen. We do not knowingly collect personal data from children.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics performed are for internal service improvement only and do not result in automated decisions affecting users.
Policy Changes and Effective Date
We may update this policy from time to time to reflect changes in law or our practices. The current version will always be posted on this page with the last-updated date clearly displayed. Continued use of the site after changes constitutes acceptance of the revised policy.